Job Position
Customer Support Representative_
Job Description
Join our Customer Support team and help empower our growing user base of traders and investors.
As a CSR you will provide technical support via chat and email, helping users to carry out their trading strategies, operate our platform and serve all our users and leads.
This is a flexible, full time position from our office in central Tel Aviv and from your home. Working Monday-Friday, 2:00 p.m-11:00 p.m
Requirements:
- Native English speaker – a must!
- Effective communication skills, both written and verbal
- Ability to quickly find and locate policies and procedures to deliver correct information in a timely manner
- Experience in Customer Support or other service/customer-facing fields
Advantages:
- Understanding of capital markets
- Trading experience – A big advantage
About Capitalise.ai:
Capitalise.ai is an innovative fintech start up located in Tel Aviv.
We developed a cutting edge trading automation platform that allows traders with no technical background to automate their trading plan using everyday English. We partnered with leading brokerage firms & exchanges to empower their traders and provide accessible trading automation for all.
